Jason Calacanis the CEO of Maholo put the case against Apple so succinctly. Every market they’ve owned (eg MP3s) they have destroyed through lack of innovation and lock in. They’re stringently anti-competitive and closed and hugely monopolistic.
Once you buy an Apple product you’re locked in for life and if you don’t. You’re locked out.
Read: Jason’s The Case Against Apple – whether you own an iphone or another Apple product or not it’s an eye opener.
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You really don’t understand do you.
Apple gives the consumer WHAT THEY WANT not what they think the consumer wants. Apple is successful because the turn the standard features-features-features mode of product management on it’s head. They deliver ONLY what the customer wants – and use a proprietary framework to ensure that the customer’s experience is totally predictable.
Evil – no. Monopolistic – not nearly. Lack innovation – where have you been?